Privacy Policy

Last Updated: March 23, 2026

1. Overview

This Privacy Policy explains how we collect, use, and protect your data across Bangladesh, India, Nepal, Brazil, and Bhutan. We are committed to protecting your privacy and handling your data in compliance with applicable laws.

2. Data We Collect

We may collect:

• Personal Information: Name, email, phone number, address
• Account Information: Login credentials, role, permissions
• Usage Data: How you use our Service
• Device and Log Data: IP address, browser type, access times
• Payment-related metadata: Transaction IDs, payment status (not full financial details)
• Customer Data: Information about your customers that you enter into the system

3. How We Use Data

We use data to:

• Provide and maintain the Service
• Improve functionality and user experience
• Ensure security and fraud prevention
• Comply with legal obligations
• Send service-related notifications and statements
• Process payments and subscriptions

4. Legal Basis (Country-Specific)

• Bangladesh / Nepal / Bhutan: Consent-based processing, legal compliance
• India: Consent under IT Rules 2021, legitimate interest
• Brazil (LGPD): Consent, legitimate interest, legal obligation, contract performance

We process your data only when we have a valid legal basis to do so.

5. Data Sharing

We do NOT sell user data to third parties.

We may share data with:

• Service providers: Hosting, email delivery, SMS, cloud infrastructure
• Payment processors: For subscription payments (only necessary metadata)
• Legal authorities: If required by law or to protect our rights
• Business transfers: In case of merger, acquisition, or sale

6. Data Storage & Security

However, no system is 100% secure. We cannot guarantee absolute security.

7. User Rights

Depending on your jurisdiction, you may have rights to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your account and associated data
• Export: Request data portability in machine-readable format
• Withdraw Consent: Opt-out of marketing communications
• Restrict Processing: Limit how we use your data

Brazil (LGPD) provides the strongest rights; other countries offer similar protections.

To exercise these rights, contact us at privacy@amaniq.com.

8. Data Retention

• Active accounts: Data retained while account is active
• Inactive accounts: Data may be deleted after 90 days of inactivity
• Legal retention: Some records may be retained longer for audit purposes

9. Cookies

We may use cookies for:

• Session management and authentication
• Analytics and performance tracking
• User preferences and settings

You can control cookie settings through your browser preferences.

10. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we learn we have collected such information, we will delete it promptly.

11. Cross-Border Data Transfer

Your data may be processed in different countries where we or our service providers operate. By using our Service, you consent to such transfers. We ensure appropriate safeguards are in place to protect your data.

12. No Advisory Disclaimer

13. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes via email or through the Service. The "Last Updated" date at the top indicates when this policy was last revised. Continued use indicates acceptance.

14. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: privacy@amaniq.com
• Phone: +91-9876543210
• Address: Amaniq IT Park, IRD
• Data Protection Officer: [DPO Contact]